PRIVACY POLICY

FormulationAnalysis LLC

A United States Limited Liability Company

Effective Date: February 13, 2026

Last Updated: March 2026

FormulationAnalysis LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.formulationanalysis.com (the “Website”) and use our services.

By accessing or using our Website, submitting a sample, or engaging our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.

1. Scope of This Policy

This Privacy Policy applies to information collected:

Through our Website and any associated web forms
Through contact forms, email communications, and service inquiries
In connection with laboratory testing, analytical services, and formulation analysis services
Through our newsletter subscription feature

This Policy does not apply to third-party websites linked from our Website. We encourage you to review the privacy policies of any third-party sites you visit.

2. Information We Collect

Personal Information

We may collect the following categories of personal information:

Full name and job title
Company name and business address
Email address and phone number
Billing and payment information (processed via secure third-party payment providers)
IP address, browser type, and device information

Commercial and Project Information

Service inquiries and project descriptions
Product information and samples submitted for testing
Laboratory reports and analytical data generated during the course of Services
Communications related to ongoing or completed projects

Technical and Usage Data

Website usage statistics and referring URLs
Pages visited, time spent on site, and click behavior
Data collected via cookies and similar tracking technologies

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

3. How We Use Your Information

We use collected information for the following business purposes:

To respond to inquiries and provide requested information
To provide laboratory, analytical, and consulting services
To process payments and manage billing
To communicate project updates, reports, and related correspondence
To send newsletters or marketing communications where you have opted in
To improve our Website, services, and internal operations
To comply with applicable legal and regulatory obligations
To prevent fraud, unauthorized access, or misuse of our services
To enforce our Terms and Conditions and other contractual rights

We do not sell, rent, or trade personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing

Where applicable, including for California residents and users accessing our Website from outside the United States, we process personal information on the following legal bases:

Contractual necessity: to perform services you have requested or entered into a contract for
Legitimate business interests: to operate, improve, and protect our business and services
Legal compliance: to satisfy applicable legal and regulatory obligations
Consent: where required by applicable law, such as for marketing communications or certain cookies

5. Sharing of Information

We may share your information with the following categories of recipients:

Payment processors and financial institutions, to facilitate billing and transactions
IT service providers, cloud hosting providers, and website platform operators
Third-party analytical laboratories or specialist subcontractors engaged to perform part of the analytical work (see Section 6 below)
Legal or regulatory authorities, where required by law, court order, or government request
Professional advisors, including lawyers and accountants, under obligations of confidentiality

All service providers and subcontractors are contractually required to maintain appropriate confidentiality and data security standards. We do not authorize any third party to use your personal information for their own independent purposes.

We do not sell or rent personal information to any third party.

6. Third-Party Laboratory Subcontractors and International Data Transfers

As described in our Terms and Conditions, the Company may engage qualified third-party laboratories or analytical subcontractors to perform part or all of the analytical work for a given project. These subcontractors may be located within the United States or in other countries, including countries outside the United States that may have different data protection standards.

Where client project data, sample information, or commercial information is shared with overseas subcontractors, we take reasonable steps to ensure that such subcontractors are bound by confidentiality obligations no less protective than our own.

By submitting a sample or engaging our services, you acknowledge and consent to the transfer of relevant project information to third-party subcontractors, including those located outside the United States, for the purpose of completing the agreed Services.

If you access our Website from outside the United States, your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Website, you consent to such transfer and processing.

7. Confidentiality of Submitted Samples and Analytical Data

As a laboratory and formulation analysis provider, we treat all submitted samples, analytical data, project materials, and formulation findings as strictly confidential business information.

We will not:

Disclose proprietary formulations or analytical findings to any unauthorized third party
Publish, share, or reference client materials, project descriptions, or results without prior written authorization
Use client analytical data for any purpose other than completing the agreed Services

Exceptions apply where disclosure is required by applicable law, court order, or regulatory authority. In such cases, we will notify the Client promptly to the extent permitted by law.

Separate Non-Disclosure Agreements (NDAs) may be executed for specific projects upon Client request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve Website functionality. Types of cookies we may use include:

Essential cookies: required for the Website to function properly
Analytics cookies: used to understand how visitors interact with our Website (e.g., Google Analytics)
Functional cookies: used to remember your preferences

You may disable or delete cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of parts of our Website.

Do Not Track: Our Website does not currently respond to browser-based Do Not Track (DNT) signals. We will update this disclosure if our practices change.

California Residents: To the extent our use of analytics cookies constitutes “sharing” of personal information under the California Privacy Rights Act (CPRA), you may opt out by contacting us at info@formulationanalysis.com or by adjusting your browser settings.

9. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: request deletion of personal information we hold about you, subject to certain exceptions
Right to Correct: request correction of inaccurate personal information
Right to Opt-Out of Sale or Sharing: we do not sell or share personal data for cross-context behavioral advertising
Right to Limit Use of Sensitive Personal Information: where applicable
Right to Non-Discrimination: we will not discriminate against you for exercising any of these rights

To exercise your California privacy rights, please contact us at:

Email: info@formulationanalysis.com

Phone: (859) 216-8899

We will acknowledge your request within 10 business days and respond within 45 days as required by California law. We may extend the response period by an additional 45 days where reasonably necessary and will notify you of any such extension.

Verification: We may need to verify your identity before processing your request. We will not fulfill requests where identity cannot be reasonably verified.

10. Data Retention

We retain personal and commercial data:

For as long as necessary to provide the requested services and maintain the business relationship
To comply with applicable tax, accounting, and regulatory record-keeping obligations (typically 7 years for financial records)
To resolve disputes, enforce agreements, and defend legal claims
Laboratory records and analytical reports may be retained for longer periods for quality control and regulatory compliance purposes

When personal information is no longer required, we will delete or anonymize it in accordance with our internal data retention procedures.

11. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the information we hold, including:

Secure hosting environments with access controls
Restricted internal access to personal and project data on a need-to-know basis
Encrypted communications where technically applicable
Internal confidentiality protocols for staff and contractors

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities as required by applicable law.

12. Data Breach Notification

In the event of a security breach that results in the unauthorized access, acquisition, or disclosure of your personal information, we will:

Investigate the breach promptly upon discovery
Notify affected individuals without unreasonable delay, and within the timeframe required by applicable state law (which varies but is typically 30 to 60 days)
Notify relevant state attorneys general or regulatory authorities as required by applicable law
Take reasonable steps to contain the breach and prevent further unauthorized access

Notification will be provided by email to the address on file, or by alternative means if email is not available. We will include in any notification a description of the nature of the breach, the types of information involved, and the steps we are taking in response.

13. Third-Party Services and Links

Our Website may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices, content, or security of third-party websites or services.

Payment processing is handled by secure third-party providers operating under their own privacy policies. We do not store full payment card details on our systems.

If you interact with embedded third-party tools (such as analytics platforms), those third parties may collect information about you subject to their own privacy policies.

14. Newsletter and Marketing Communications

If you subscribe to our newsletter, we will use your email address to send periodic updates about our services, industry insights, and relevant news.

You may unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link included in any marketing email
Contacting us directly at info@formulationanalysis.com

Unsubscribing from marketing communications will not affect transactional communications related to your active service engagements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date.

Where changes are material, we will make reasonable efforts to notify you, which may include posting a notice on our Website or contacting you by email. Continued use of the Website following the posting of any update constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: